Privacy Policy

Effective Date: 10 August 2025

Company Name: LUXEARA LTD, The Registrar of Companies for Scotland

Company Number: SC827694

Address: Office 884, 3 Fitzroy Place, 1/1, Sauchiehall Street, Finnieston, Glasgow Central, G3 7RH, United Kingdom

Business Hours: 09:00AM - 05:00PM (Monday to Friday), (GMT) Greenwich Mean Time (London)

1. Introduction

LUXEARA LTD (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information.

2. Information We Collect

We collect the following personal data:

Personal identifiers (name, date of birth, contact details)
Account credentials (username, password)
Payment information (processed securely by third-party providers)
Transaction details
Communication records (emails, calls)
Device and browsing information (IP address, browser type, cookies)

3. How We Use Your Information

Your data is used to:

Process and deliver orders
Manage customer accounts
Provide customer support
Personalize your experience
Conduct marketing and promotional activities (with consent)
Monitor and improve website functionality
Detect and prevent fraud and abuse
Comply with legal obligations

4. Legal Basis for Processing

We process your personal data based on:

Contractual necessity
Consent (for marketing communications)
Legitimate interests (fraud prevention, improving services)
Legal compliance

5. Data Sharing and Disclosure

Your personal data may be shared with:

Service providers (payment processors, couriers, IT providers)
Regulatory authorities (as required by law)
Marketing partners (only with your consent)

We ensure all third parties maintain appropriate data protection standards.

6. Data Retention

We retain your personal data only as long as necessary for the purposes set out in this policy or to comply with legal obligations.

7. Your Rights

You have the right to:

Access your personal data
Correct inaccuracies
Request deletion or restriction
Object to processing
Data portability
Withdraw consent at any time

To exercise your rights, please contact us at support@luxeara.shop

8. Data Subject Access Requests (DSARs)

You can request access to the personal data we hold about you by submitting a DSAR. We will respond within one month, as required by law.

9. Data Breach Notification

In the unlikely event of a data breach affecting your personal data, we will notify you and the relevant supervisory authority within 72 hours, where required.

10. Automated Decision Making and Profiling

We do not use automated decision-making processes or profiling that have legal or significant effects on you.

11. Cookies and Tracking Technologies

We use cookies to improve your experience. For detailed information, please see our Cookies Policy.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies separately.

13. Security Measures

We implement appropriate technical and organizational safeguards to protect your data against unauthorized access, loss, or alteration.

14. International Transfers

Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.

15. Children’s Privacy

Our services are not intended for individuals under 16 years old. We do not knowingly collect data from children.

16. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with an updated effective date.

17. Contact Information

For privacy inquiries or concerns, please contact: